We Serve All Makes and Models, Not Just the Brands We Sell
No matter your vehicle, the Tony Graham Collision Centre can take the stress out of collision repairs. After an accident, from a fender bender to a major crash, we handle all the details with your insurance company and provide free estimates, incredible body repair and repainting services, complete glass repair and replacement service or paint-less dent repair.
Our expanded Ottawa Collision Center at 2195 Robertson Rd in Bell’s Corners features over 17,000 sq. ft. and state-of-the-art equipment that expands our capacity to handle any job… big or small.
We are recommended and certified by Toyota and Lexus, but also by many major insurance companies as a Preferred Repair Facility. Our service and paint facilities have also earned accolades from industry peers and The Ontario Ministry of the Environment for using environmentally friendly systems and extensive recycling programs.
Regarding the quality of your vehicle, it’s vital to remember that beauty is not only skin deep. The safety of you and your passengers surpasses the issue of appearance. Genuine parts add to your protection and safety through optimum strength integrity and strategic placement of crumple zones. The perfect custom fit of genuine collision parts also contributes to your vehicle’s protection and overall workmanship and, ultimately, your investment.
Why Deal With Tony Graham Collision Centre Trained Body Technicians?
The relentless pursuit of perfection is how we conduct business at the Tony Graham Collision Center. Each of our factory-authorized technicians has had specific and detailed training on fixing a collision with your vehicle. Our technicians’ tools ensure that every aspect of your repair will be done to strict standards.
Our facilities, with over 17,000 sq. ft. of space, include a “Quick Repair” section and a dual paint booth for quicker repairs. Our tools are factory-authorized and meet the highest standards in the industry, ensuring that your vehicle is fixed the proper way the first time. Being Ottawa’s highest-volume Collision Centre, we are ready to work on all makes and models, including Lexus, Toyota, Scion, Infiniti, Nissan, Honda, Acura, Mercedes, BMW, Volkswagen, Hyundai, Mazda, Ford, and GM. Have us conduct a free estimate.
What Should You Do After a Collision
Should you be involved in a collision, the following information will assist you when reporting the details of the accident to the police and in your communications with your insurance company.
Stay Calm and make sure no one is injured. If there are injuries, call 9-1-1 immediately. Report the Collision Immediately: Call 9-1-1 or the Ottawa Police. A police report will assist in filing an accident claim with your insurance company. Here is Advice from the Ottawa Police Department:
• If there are injuries and the vehicle(s) cannot be driven…call 9-1-1
• If there are no injuries, but the vehicle(s) cannot be driven… call 1-613-230-6211
• If the vehicle(s) can be safely driven and there are no injuries, as soon as possible, or when directed by police, drive all vehicles to the same Police Station to file a report. Accident reports cannot be taken over the phone.
Take photos with your smartphone, or make a sketch of the accident site – Photos are best since they are date-stamped and usually geo-tagged with your GPS location. If that isn’t possible, a sketch of the site showing the position of all vehicles and people involved will help report the accident’s details.
Exchange Information: Get appropriate information (name, address, phone, insurance, etc.) from all parties involved – including witnesses.
Don’t Sign a Tow Authorization: Ensure your vehicle is taken to the Tony Graham Collision Centre. If you have Toyota or Lexus Roadside Assistance, there will be no charge for this towing.
Contact your Tony Graham Service department to find out if Roadside Assistance currently covers you.
Know Your Rights
Contact your insurance company as soon as possible after the accident. Your insurance company may direct you to a body shop they know and trust for a repair estimate.
Make sure your insurance company knows that you expect the repair to be carried out using Genuine OEM Collision Repair Parts – these are the high-quality parts that we use that are manufactured by your automaker (ex., Toyota or Lexus), as opposed to cheap aftermarket products which are usually inferior quality (ex. no-name parts from a generic parts or service depot). To help you better understand the advantages of genuine parts and decide what’s suitable for you and your vehicle, we thought it was time to separate fact from fiction. And the fact is, there is no substitute for genuine OEM collision repair parts for safety, quality, durability and value.
Our preferred towing company is Sharkey’s Towing; their phone number is 1-613-831-5506. Being one of the Ottawa region’s largest and most prominent towing companies, Sharkey’s Towing can ensure that the “Tony Graham Difference” is maintained for our clients dealing with the Tony Graham Collision Center. With multiple trucks and flatbeds, Sharkey’s can handle any dynamics resulting from your vehicle being in an accident.
While your vehicle is being serviced, we have organized a close partnership with Enterprise rental cars for your convenience in case you require a rental vehicle.
If you need a vehicle, please speak with our Collision advisors for details – we will be happy to help set up your rental vehicle.